1. Acceptance of These Terms
These Terms of Service form a binding agreement between you and BUON APPETITO ITALIAN BISTRO LLC. By accessing our website, requesting a reservation, ordering catering or buying from our bakery, you confirm that you have read, understood and accepted these Terms. If you do not accept them, you should not use our website or services.
You represent that you have the legal capacity to enter into this agreement and that any information you provide to us is accurate and current. If you act on behalf of a group, a company or another person, you confirm that you are authorized to accept these Terms for that party.
These Terms work together with our Privacy Policy, which explains how we handle information. Where a separate written agreement covers a specific event or catering arrangement, that agreement will govern the parts it addresses, and these Terms will apply to everything it does not.
2. Services We Provide
BUON APPETITO ITALIAN BISTRO LLC operates a wood-fired Italian supper house in Heber City. Our services include a handmade pasta kitchen, wood-fired hearth entrees, an Italian wine pairing cellar, family style catering, private dining events and a house bakery and dolci counter. Each service is described on our website, and we may adjust the details of a service as seasons and supplies change.
We provide food, beverage and hospitality in our dining room and, for catering, at venues that meet our operating requirements. We may decline a request that we cannot safely or responsibly fulfill, and we may limit a service where demand, staffing or safety requires.
Nothing on our website is an offer that guarantees availability. A booking or order is confirmed only when we tell you it is confirmed and, where applicable, when any required deposit has been received.
3. Eligibility and Responsible Use
You must be of legal age to place an order, make a reservation or purchase alcohol where alcohol service is offered. Valid identification may be requested, and we reserve the right to refuse alcohol service to anyone who cannot show lawful proof of age or who appears to be intoxicated.
You agree to use our website and services lawfully and responsibly. You will not misuse the site, attempt to interfere with its operation, submit false information, or use our services in a way that harms other guests, our staff or our business.
Where you provide information about other guests in your party, you confirm that you have the authority to do so and that the information is accurate to the best of your knowledge.
4. Reservations and Table Policy
Reservations are recommended, particularly for weekend evenings when the dining room is busiest. A reservation holds a table for the time and party size we confirm. If your plans change, please contact us as early as possible so we can adjust the booking and offer the table to other guests.
We may hold a table for a reasonable grace period after the reserved time. If you arrive later than that period, we may need to seat another party, and we will do our best to accommodate you when a table becomes free. For large parties we may require a deposit or a pre-selected menu to secure the booking.
The dining room is intimate and built around the oven. We ask guests to keep the experience pleasant for everyone by observing reasonable noise levels, supervising children and following the guidance of our staff.
5. Catering and Private Event Orders
Family style catering and private dining events are arranged by agreement. When you request catering, we will discuss the menu, the guest count, the venue and the schedule, and we will provide the details needed to confirm the order. A written confirmation or a deposit may be required before we hold the date.
Catering orders depend on accurate guest counts and clear timing. You agree to provide final numbers and any dietary information by the deadline we set, so that our kitchen can buy and prepare properly. If numbers change after the deadline, we may adjust the order and the price accordingly.
For private events in our dining room, we may set a minimum spend, a deposit or a room arrangement suited to your party. The specific conditions for your event will be stated in the confirmation we provide, and those conditions form part of these Terms.
6. Bakery Purchases
The house bakery counter offers bread, pastry and dolci for purchase. Because bakery items are made fresh in limited quantities, availability changes through the day and the counter closes when the last item sells. We do not guarantee that a particular item will be available at a given time.
Whole cakes, trays of pastries and large bakery orders may be reserved in advance. When you place such an order, we will confirm the items, the pickup time and any deposit required. Items should be collected at the agreed time, and we may be unable to hold an uncollected order beyond a reasonable period.
Bakery items are prepared in a kitchen that handles wheat, eggs, dairy, nuts and other ingredients. Please read the dietary notice in these Terms and tell us about any allergy before you place an order.
7. Pricing, Taxes and Fees
Prices for food, beverage, catering and bakery items are those in effect at the time of your order or event. Prices may change, and we may correct pricing errors. Menu items may be withdrawn or substituted when an ingredient is unavailable, and we will tell you about a substitution that affects your order.
Applicable taxes are added to your purchase as required by law. Catering and private events may include service charges, delivery charges or other fees, and those charges will be disclosed in your confirmation before you commit.
Gratuities are voluntary unless a service charge is separately stated and agreed in advance for a large event. We aim to make every charge clear so that there are no surprises on your bill.
8. Payments and Deposits
Payment for meals, bakery items and catering is due at the time of purchase or according to the schedule stated in your confirmation. We accept the payment methods we make available at the time of service. For larger events we may require a deposit to reserve the date and to allow the kitchen to begin preparation.
Deposits are applied to the final balance of your order unless the terms of your event state otherwise. If a payment fails, we may ask for another method before we continue with your booking or order.
Payments are processed by a payment provider. We do not store full card numbers on our own systems, and any payment data that passes through a provider is handled under that provider security standards.
9. Cancellations and Refunds
Cancellation terms depend on the type of booking. A standard table reservation may be cancelled without charge when you give us reasonable notice. Catering orders and private events may have stricter terms because the kitchen buys and prepares in advance, and those terms will be stated in your confirmation.
Where a deposit is non-refundable, we will say so before you pay. Where a refund is due, we will issue it to the original payment method within a reasonable period and according to the policies of the payment provider. If an event is cancelled by us, we will refund amounts that have not been applied to costs already incurred.
If you are dissatisfied with a meal or an order, please tell us promptly so that we can address the matter directly. We handle concerns fairly and we value the chance to make things right.
10. Dietary Needs and Allergen Notice
Our kitchen prepares a wide variety of dishes and handles many ingredients, including wheat, eggs, dairy, tree nuts, peanuts, soy, fish and shellfish. Even where a dish does not list a particular ingredient, cross contact is possible because the kitchen is a shared workspace.
If you have an allergy or a dietary requirement, please tell us when you book and again when you arrive, and ask our staff about the preparation of any dish. We will describe what we know about our ingredients and take reasonable steps to help, but we cannot guarantee that any item is entirely free of a given allergen.
Guests who require a specific preparation for medical reasons should contact us well before the visit so that we can discuss whether we can safely meet the need.
11. Website Use and Content
The content on our website is provided for general information about BUON APPETITO ITALIAN BISTRO LLC and its services. We work to keep the content accurate and current, but menus, hours, prices and availability can change, and a page may not reflect the most recent status.
You agree not to copy, scrape, republish or misuse the website, and not to attempt to gain unauthorized access to any part of it or to the systems behind it. Automated requests that place an unreasonable load on our site are not permitted.
We may suspend or withdraw access to the website, in whole or in part, for maintenance or for any reason we consider necessary, and we are not liable for an interruption outside our reasonable control.
12. Intellectual Property
The name BUON APPETITO ITALIAN BISTRO LLC, the text, images, layout and design of our website, and the recipes and materials we create are protected by intellectual property law. They belong to BUON APPETITO ITALIAN BISTRO LLC or are used with permission, and they may not be copied or used without our written consent.
You may view our pages and print a copy for your own personal, non-commercial use. Any other use, including reproduction for a competing service or for resale, is not allowed.
If you believe that your own intellectual property has been used improperly on our website, please contact us with the details so that we can review the matter promptly.
13. Third Party Links and Services
Our website may link to third party sites or use third party services such as mapping, booking or payment tools. These are provided for your convenience, and we do not control their content, practices or availability.
When you follow a link to another service, that service operates under its own terms and privacy policy. We encourage you to review those documents before you share information or complete a transaction. We are not responsible for the acts or omissions of a third party.
A link from our site does not mean that we endorse the third party, and a link to our site from another service does not mean that we endorse that service.
14. Guest Conduct and Venue Rules
We want every guest to enjoy a warm, comfortable evening. We ask guests to treat our staff and one another with courtesy, to follow reasonable house rules, and to respect the safety and dignity of everyone in the room.
We may refuse or end service to anyone who is disruptive, abusive, intoxicated or unsafe, or who damages property or interferes with the operation of the supper house. Where necessary, we may ask a person to leave, and we may contact the authorities.
Guests are responsible for their own belongings and for the behavior of any minor in their care while on our premises.
15. Service Availability and Changes
Our services are offered at the times we publish, and those times may change for holidays, private events, staffing or seasonal reasons. We may add, modify or retire a menu item or a service, and we may close the dining room for a private booking or an unplanned need.
Where a change affects a confirmed booking or order, we will make reasonable efforts to notify you and to offer a suitable alternative. We are not liable for a change that is caused by circumstances beyond our reasonable control.
The winter supper table and other seasonal offerings are announced on our website and through our channels, and the details of a given season apply while they are posted.
16. Disclaimer of Warranties
To the fullest extent permitted by law, our website and services are provided as they are and as they are available, without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error free or free of harmful components.
We do not warrant that information on the site is complete or current at all times, and we do not warrant a particular result from any service. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
Nothing in these Terms limits a warranty or right that the law does not allow us to limit.
17. Limitation of Liability
To the fullest extent permitted by law, BUON APPETITO ITALIAN BISTRO LLC will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, arising from your use of the website or from a service, even if we were advised that such damage was possible.
Where liability cannot be excluded, our total liability for a claim relating to a service will not exceed the amount you paid for that service. This limit applies to the fullest extent the law allows.
Some jurisdictions do not allow certain limitations, so a part of this section may not apply to you. In that case, our liability is limited to the smallest extent permitted by law.
18. Indemnification
You agree to indemnify and hold harmless BUON APPETITO ITALIAN BISTRO LLC and its members, staff and agents from any claim, loss, liability or expense, including reasonable legal fees, that arises from your use of our website or services, your breach of these Terms, or your violation of the rights of another person.
This commitment survives the end of your relationship with us and the end of any booking or order. We reserve the right to take part in the defense of a matter at our own expense, and you agree to cooperate with us in that defense.
19. Governing Law and Disputes
These Terms are governed by the laws of the State of Utah in the United States, without regard to conflict of law rules. The courts located in the State of Utah will have jurisdiction over a dispute that is not resolved informally, unless a mandatory rule of your own jurisdiction gives you another forum.
Before starting a formal action, we ask that you contact us so that we can try to resolve the matter directly. Many concerns can be settled quickly through a conversation about the booking or order.
If a provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect, and the unenforceable provision will be applied to the greatest extent the law permits.
20. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, our practices or the law. When we make a material change, we will revise the date and, where appropriate, post a notice on the website.
The version posted on this page is the current version. Your continued use of our website or services after a change takes effect means that you accept the updated Terms. If you do not agree with a change, you may stop using the services.
We encourage you to review this page periodically so that you remain familiar with the terms that apply to you.
21. Contact Information
If you have a question about these Terms of Service, a concern about a booking or order, or a request about our services, please contact us through the details below.
BUON APPETITO ITALIAN BISTRO LLC
734 W 100 S, Heber City - 84032-3739, United States (US)
Email: contact@zjzcinternational.buzz
Phone: +16058605780
Thank you for choosing BUON APPETITO ITALIAN BISTRO LLC. We look forward to serving you at our supper house.